Our Approach

Performance Consulting

Before starting any customized training development, we use on-site visits, focus groups, research and observation to clarify the content, audience, use, structure and evaluation of the intended training. If training is not warranted in your situation or the content or approach chosen for training is off target, we let you know up front and provide solid rationale for our recommendations.

Instructional Development

Our instructional material is based on current research, best practices and solid educational techniques for acquisition and retention of knowledge, skills and performance. Before developing any learning, we examine available resources that might reduce costs and development time. Then we blend the appropriate resources with your content to provide solid customized training for your organization.

Training Evaluation

No training is considered complete without a thorough field test and mutually established methods for measuring on-the-job success after the training is completed.